View Full Version : New user - launch error

05-26-2011, 11:41 PM
On launch

# An unexpected error has been detected by Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7734a86c, pid=8844, tid=6052
# Java VM: Java HotSpot(TM) Client VM (1.6.0_01-b06 mixed mode)
# Problematic frame:
# C [SHLWAPI.dll+0x1a86c]
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp

--------------- T H R E A D ---------------

Current thread (0x00bfe400): JavaThread "main" [_thread_in_native, id=6052]



java -version
java version "1.6.0_24"
Java(TM) SE Runtime Environment (build 1.6.0_24-b07)
Java HotSpot(TM) 64-Bit Server VM (build 19.1-b02, mixed mode)


looked here for similar and it talked about compatibility - is that the issue?

Windows 7
64 bit
4 processor 3.2 ghz
8 GB Ram