Alice Community  

Go Back   Alice Community > Alice 2 > Bugs and Troubleshooting

Thread Tools Display Modes
Not able to open files (Mac)
Junior Member
Status: Offline
Posts: 1
Join Date: Nov 2017
Question Not able to open files (Mac) - 12-01-2020, 12:34 PM

I'm having an issue on my Mac with both Catalina and Big Sur releases.

"File - Open World" is blank.

Tried changing File Format to all files and it still "sees" nothing.

Same for "Make Billboard"

I can open files directly if I double-click them from wherever they live on my computer, but can't search/open from within the app.

Can't seem to find a workaround for the Billboard issue though.

Always learning.
Reply With Quote
Status: Offline
Posts: 165
Join Date: Jan 2007
Default 12-01-2020, 04:52 PM

Thank you... This is a known bug in Alice 2 which we are trying to address...

One workaround that seems to work for me, if you are comfortable using the Terminal on your Mac is to type in the following at your prompt:

/Applications/Alice\ ;

This is the path to where Alice 2 is located on my computer. (Alice 2.5 is located in the Applications folder.) You may have to modify it for your own setup. You may be able to paste that line directly into the Terminal and press the Return key.

Also, in System Settings: Security & Privacy: Full Disk Access I added Alice 2 to the list. (I cannot remember if I did this before I found the Terminal command) and I am not sure that it is necessary, but it has not hurt me.

When you try to open a file through Open File, it may take a bit of time for the file open window to populate the folders and files, but they eventually show up.

I will be curious as to whether this works for you (BTW, I do not have Big Sur installed yet, but I am running Catalina). Let me know if you have any questions.

Don Slater
Alice Project

Don Slater
Alice Team
Carnegie Mellon University
Reply With Quote

billboard, mac, open file

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright ©2020, Carnegie Mellon University
Alice 2.x 1999-2012, Alice 3.x 2008-2012, Carnegie Mellon University. All rights reserved.