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gabe · 09-10-2005, 05:23 PM

This has come up infrequently in the bug database, but it's been difficult to pinpoint the problem. What would be very helpful for us is some information about the computer you are using. Make sure you are using the latest release of Alice (4/05/2005).

What are the specs? (Operating system, processor, type of video card, RAM, disk space available.)

Next, I'd like to get a list of all running processes on your machine when you start up. There are some programs out there that will give you a nice list of everything, but here is an easy way to get a text file of running processes (note, I have only tested this with XP Pro):

Start Menu > run > type "cmd" (without quotes) to open the terminal.

Type: cd desktop
Hit enter.

Finally, type: tasklist /svc >tasklist.txt
Hit enter.

You can now close the terminal. On your desktop should be a file named
tasklist.txt.

Please either attach the file here or PM it to me. Thanks in advance for the extra work.

	#2 (permalink)
gabe Administrator Status: Offline Posts: 461 Join Date: Jul 2005 Location: Pittsburgh, PA	09-10-2005, 05:23 PM This has come up infrequently in the bug database, but it's been difficult to pinpoint the problem. What would be very helpful for us is some information about the computer you are using. Make sure you are using the latest release of Alice (4/05/2005). What are the specs? (Operating system, processor, type of video card, RAM, disk space available.) Next, I'd like to get a list of all running processes on your machine when you start up. There are some programs out there that will give you a nice list of everything, but here is an easy way to get a text file of running processes (note, I have only tested this with XP Pro): Start Menu > run > type "cmd" (without quotes) to open the terminal. Type: cd desktop Hit enter. Finally, type: tasklist /svc >tasklist.txt Hit enter. You can now close the terminal. On your desktop should be a file named tasklist.txt. Please either attach the file here or PM it to me. Thanks in advance for the extra work.